EXCHANGES AND REFUND POLICY

 

 

INVOICE / TILL RECEIPT
Please keep your invoices and till receipt as proof of your purchase. No refund will be considered without it.

SEVEN DAYS MONEY BACK GUARANTEE
Provided that the merchandise is as good as new complete with all original packaging.

FAULTY PRODUCTS
If the product is found to be defective by the manufacturer within 7 days of purchase, PALACE will gladly exchange it under the condition, it has not been used and has its original packaging.

NO EXCHANGE OR REFUNDS WILL BE GIVEN FOR THE FOLLOWING:
- Fresh and Frozen Goods
- Bakery Items

WARRANTY & GUARANTEE
If the product is found to be defective by the manufacturer within 7 days of purchase, PALACE will gladly exchange it under the condition, it has not been used and has its original packaging.